Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-thing-to-feed-garden-birds.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, usage, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://best-thing-to-feed-garden-birds.feedersandmore.co.uk.
  2. Any mobile applications or services offered by us.
  3. Online forms and surveys we may utilize for user engagement.
  4. All content, products, and services available through our platform.

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These entities have their own privacy policies governing how they collect and process data, so please review those carefully.

Processing Activities

When you interact with us in any of the above capacities:

  1. As an authorized user utilizing our applications and services.
  2. By visiting websites associated with this Privacy Policy.
  3. When you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services:

  1. Account Information: Details required to set up and maintain your user account, such as name, username, and password.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details or financial records, if you choose to link them with our services.
  4. Purchase Information: Details about products or services bought through our platform, such as purchase date, quantity, and price.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device for technical support and analytics.
  6. Location Data: If you choose to share it, we may collect information about your location to provide personalized content.
  7. Feedback: Any comments, reviews, or responses you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about products of interest that you view or purchase on our site.

We collect this data through direct user input (e.g., forms), interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing and improving our services, always adhering to their respective privacy policies.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  2. Preference Cookies: Tailored to individual users based on their preferences and settings.
  3. Analytics Cookies: Track website usage and provide insights to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Financial and transaction records are kept for an extended period due to legal obligations and tax requirements.
  2. Personal information associated with your account is stored until you delete it or close your account.
  3. Once the purpose for which data was collected is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to protect personal data:

  1. Employing encryption protocols for secure data transmission and storage.
  2. Engaging reputable third-party service providers who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Ability to rectify inaccurate or incomplete personal data.
  3. Erasure/Right to be Forgotten: Right to request the deletion of your personal data under certain circumstances.
  4. Restriction: Option to limit the processing of your personal data in specific situations.
  5. Data Portability: Right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Ability to object to the processing of your personal data for direct marketing or other purposes.
  7. Non-Discrimination: Right to be free from discriminatory decisions based solely on your personal data.
  8. Appeals/Complaints: Mechanism to file appeals or complaints with our privacy team and relevant regulatory bodies.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy:

We value your trust in our company, and this Privacy Policy demonstrates our commitment to protecting your personal information.